RESOLVED: Samsung Z1 Users In India Facing Software / Firmware Update Issues

Samsung Z1 users are facing a firmware / software update issue in India today as the over the air file has issues. 
Nov 27, 2015

UPDATE: The Over the Air (OTA) firmware update issues have now been resolved.

Today, Samsung Z1 users in India have had a Over the Air (OTA) firmware update released for their Smartphones measuring in at 12.6 MB. This is a Tizen 2.3.1 Maintenance Release, which is thought to be the last one before a major Tizen 2.4 update. Unfortunately users have been experiencing problems all day with the update, as they can download it, but upon Installation they are faced with the following error message:

"Failed to update firmware due to network or server problem. Try later or try using PC Kies"

Users have also tried Installing the update using Kies / Kies 3 but still have the same issues. At this point there appears to be a problem with the update file and it is hoped that it will be fixed over the weekend and we could possibly see a new file ready for download on Monday.

Have a good weekend! Team Tizen.

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One comment on “RESOLVED: Samsung Z1 Users In India Facing Software / Firmware Update Issues”

  1. sir my fon get updated but its touch working . i decided to hard reset it now its not even switching on.


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