Couldn't get a Jio SIM for your Samsung Z2? Here's how you can!

Have you a problem getting a Reliance Jio SIM for your Tizen Samsung Z2 ? Here is what you have to do to get the offer from Reliance Digital / Dx Mini store
Sep 1, 2016

(Note: You can skip to the last part if you are here just to know how to get the Jio sim as mentioned in the title)

The newborn Indian telecom carrier service provider Reliance Jio has become the talk of the town in the country's urban areas. Reliance Jio is currently testing out its service in an open beta manner and during this period, the company has partnered with many smartphone manufacturers to provide 90 days of unlimited of 4G data,voice and sms. Samsung were one of the first companies to partner with Jio and provided its flagship users the Jio preview offer.

The offer, until now has been available to mostly android based 4G smartphones. However, the Tizen based Samsung Z2 comes with the Jio preview offer out of the box. And Jio's official website mentions this in their FAQ section-

All Samsung Z2 users are entitled to be part of Jio Preview offer. Please follow the below steps:

  • Visit Reliance Digital / Dx Mini store with original & copy of Proof of Address (POA), Proof of Identity (POI) and one passport size photograph
  • Submit all KYC documents and duly signed CAF
  • After receiving tele-verification ready SMS from Jio, call 1977 from your Jio SIM to complete the tele-verification process
  • After successful tele-verification, Jio Preview Offer unlimited benefits get assigned to your number

Seems simple. Right? Well that doesn't seem to be the case, however. I went to around 15 different Reliance Digital and Digital Express in Bengaluru stores to claim the sim for my Samsung Z2 and every store personnel answered back saying they needed a "CODE" for Samsung smartphones. The code that they asked for can only be generated on Android based smartphones. Convincing them that there exists a new operating system in the town (especially in India) called Tizen and the code couldn't be generated on it didn't work out well.

So here are the ways in which you could get your Jio sim from Reliace Digital or Digital Express.

  • Take your smartphone box and bill along with you and show the Jio offer printed on the box. And mention that the smartphone is VoLTE enabled.
  • Open the FAQ section of Jio's website from here and show it to the store personnel.
  • Show the Jio preview offer mentioned on Samsung's website for the Z2.
  • Call Jio customer care in front of the store personnel by dialing 1800-88-99999 and explain them that you are not being issued the sim and hand over the call to the store personnel.

And there , everything should be ok now 🙂

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